Purchasing and Maintaining your RV
"You don't know what you don't know."
Whether it is a motor home, 5th wheel, or travel trailer, there are standardized items that need to be inspected. For example:
* Does the RV refrigerator work properly?
* The AC units?
* Water heater?
* Is the propane gas system sound?
* How old are the tires?
* Does the roof leak?
Do you know how to properly check these systems? Do you know what other areas should be checked?
As a certified NRVIA inspector, I will perform a thorough inspection and provide a detailed report - just as if you had a home inspection. (e.g., 6-8 hour inspection for a motor home, with a 50-70 page report and over 50 photos)
Post Purchase Walk Throughs
Let us remove the fear and doubt from your new or used RV purchase experience. A thorough NRVIA inspection gives you a "health of the RV" report. Our 2-3 hour post purchase walk through will give you peace of mind, learning the operation and care of your RV. (Lets' face it, after signing the paperwork, and getting the 20 minute demo with the salesman, are you really going to remember all you need to know?)
Repairs, Preventive Maintenance
Something not operating as it should? Have you inspected the roof/ AC lately? RVs experience normal wear and tear just traveling down the road. If you prefer not to perform basic repairs and preventive maintenance yourself, rely on our experience and training.
We will check the following:
* Operates on all sources
* Unit is sealed to prevent fumes entering coach
* Burner flame is clean and set properly
* Pressure relief valve is intact
* Signs of leakage or repair
We will check the following:
* Signs of damage or repair
* Wires are properly identified
* Wire connections are tight and secure
Catering to your needs
Inspections, Preventive Maintenance, Repairs
As full time RVers, we have learned the complexities of purchasing and maintaining RVs. Having talked with other RVers, we've become aware that many buyers may not know what to really look for when buying an new or used RV.
For that reason, I became certified through the National RV Inspector's Association to perform pre-purchase RV inspections, to help others with the buying process.
I don’t usually take the time to write reviews, but I received such outstanding service from George, I felt I had to make the time. I’m a first-time RV buyer and rather uninformed. George spent an enormous amount of time on the phone with me before I hired him, going through the many points of inspection and explaining why they were important. But what impressed me the most is there were inspection points he indicated I could do without, in my specific case, saving me money. How refreshing!
He kept in close communication with me before, during and after the inspection, by phone, text and email, which was extremely important to me since I am out of state and was counting 100% on his inspection to make my purchase decision.
I not only came out with a great inspection report but feel much more educated about the complicated systems in the RV.
I researched and spoke with two other inspectors and neither compared to George’s patience and professionalism. I recommend him without hesitation! JH
“Working with George and Custom Care RV Service was a pleasure. He is both professional and personable. Before the inspection, he made sure we fully understood what work he would be doing and made sure to answer all our questions. He spent hours looking at every detail of the RV we were considering for purchase. After the inspection, George quickly finalized our report which allowed us to immediately start negotiations with the dealership. He followed up after the inspection to see if we had any additional questions and to see how the purchase went. We were happy to report that his inspection helped us save thousands on the used RV we purchased and gave us a clear picture of the work we needed to do once we took delivery.
George’s work gave us the confidence we needed to make an informed buying decision. We will definitely work with Custom Care RV Service in the future. Thank you, George, for the incredible work!”
We hired George and his wife to do a pre-purchase inspection on a 3-year-old 5th wheel that we were planning to buy from a private party. We’ve only been full-timing for 15 months, and only in a small Class C Motorhome, never a trailer. Even though we had looked the trailer over ourselves, we felt that we didn’t have the necessary experience or knowledge to make a truly informed decision about whether or not the trailer and its systems would function properly and more importantly, if it was safe to live in and tow down the road. When we first spoke by phone, George explained in detail what he would and would not be inspecting, and what the process would entail for both us as buyers and for the seller. He and his wife were extremely professional and treated us with respect and courtesy, answering our questions and making sure that all our concerns were addressed. George has a great sense of humor, and made the hours-long inspection a fun, educational experience for both us and the seller. The final report that he delivered gave us all the information we needed to feel confident in our decision to buy this rig, and also provided us with a checklist of maintenance items that we can address after the purchase. We highly recommend George and his wife if you’re ever in need of a quality RV inspection. It was money well spent!
As a first-time RV buyer in California considering a RV located in Texas, it was critical that I have a professional inspection done by a NRVIA level-2 inspector. George at Custom Care RV Service was perfect in all aspects of the process and exceeded my expectations. He educated me on the process and worked closely with the seller and me to complete the inspection. The report was very comprehensive and identified numerous issues that I would not have known about. The service was worth every dollar and I would absolutely hire them again and highly recommend Custom Care RV Service.
– Shafath S
“My wife & I just finished reading over the entire report… we were very impressed by the specific attention to detail that was incorporated in the report… excellent job, thank you again… I forwarded the summary items you helped assemble, thank you again for putting that together for me in such short notice, to dealership… I feel confident that ALL the items of concern will be addressed by the time we fly in to pick up the RV … We are interested to know if we could hire you to verify all items identified in the report were addressed on the final walk-thru with us…thank you again”